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Tender support. There is a reason why many full-service, integrated agencies don’t offer the service and that’s because it can be a complex process, often shrouded with the utmost of discretion and always under pressure – there is but just one opportunity to submit a tender and its stylish presentation after all.
However, years of experience producing global B2B tenders for the inflight service industry means we are proud of the range of services we can offer our clients, who happen to be some of the biggest names in the sector.
Working with clients such as Nestlé Professional, Versilia Solutions and gategroup means we have extensive working knowledge of how RFQs, RFIs and RFPs work. Our clients come back to us time and again with new tenders, safe in the knowledge that we are able to make even the most complex process straightforward. A healthy, above average success rate backs up their decision to do so.
Our company director Phil Hinckley, who heads up this service from our London office, has recently spent a couple of days at the World Travel Catering and Onboard Services Expo (WTCE), held annually in Hamburg, Germany. This event, which attracts almost 2000 visitors in just a couple of days, forms part of the Passenger Experience week where the entire onboard industry comes together to meet and do business. While he was there, Phil spent time with our clients, mentioned above, and introduced our services to global suppliers to the airline industry. The show provides “an excellent networking opportunity to do so”, says Phil.
“Tender support services are prevalent in the airline industry and it’s an area we have a wealth of experience in. This event provides us the perfect opportunity to meet with existing clients and start the conversation off with potential new customers. Each tender process is an environment we thrive in and the unknown it presents is very exciting. A typical example is the eight days we spent in a Washington boardroom working on a tender to United Airlines. Due to the highly sensitive nature of the proposal we left only to sleep and the only external comms in that time came from the non-sensitive graphic content the OneAgency London creative team was working on. It was high pressure but we can cope with that!”
If this is a sector you work in and a service you’re interested in, please call our London office and ask to speak to Phil. He’ll be happy to talk through the range of support services we offer. To find out more about what we do click here
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